✨15+ Years of Experience | Over 200,000 Homes Cleaned | Transparent Pricing

Privacy Policy

Effective Date: May 2024

1. Introduction

At Clean and Shine, located at Office #15, 20th Floor, Prime Tower, Business Bay, Dubai, United Arab Emirates, we are committed to protecting the privacy and security of our clients’ personal data. This Privacy Policy explains how we collect, use, and protect information from our website visitors and service users.

2. Information We Collect

We collect information to provide better services to all of our clients. We collect the following types of data:

Personal Data:
Your name, contact details (such as email, address, and phone number), and any other information you provide while creating an account, requesting our services, or contacting our support team.

Usage Data:
Details of your interactions with our website, such as the pages you visit, the time and duration of your visits, and other similar information.

Transactional Data:
Information related to transactions you make on our website, including requested cleaning services and payment details.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide and maintain our service

  • To notify you about changes to our service

  • To enable you to use our service’s interactive features when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so we can improve our service

  • To monitor how our service is used

  • To detect, prevent, and address technical issues

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we notify users in advance. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.

We may also release information when its disclosure is necessary to comply with the law, enforce our website policies, or protect our own or others’ rights, property, or safety.

5. Security of Your Information

When you enter, submit, or access your personal information, we employ a variety of security measures to ensure its safety. However, despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other forms of misuse.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will inform you of any changes by posting the new Privacy Policy on this page. You are encouraged to review this Privacy Policy periodically for any updates. Changes become effective once posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Phone: +971 55 613 6007
Address: Office #15, 20th Floor, Prime Tower, Business Bay, Dubai, United Arab Emirates